All requests must be submitted in writing.
Cancellations
Requests for registration refunds due to cancellation must be received in writing to ASGCT@maritz.com. Cancellation requests received prior to 11:59 p.m. CT Friday, April 25, 2025, will incur a $100 processing fee deducted from each refunded registration. Cancellation requests received after April 25th will incur a $150 processing fee deducted from each refunded registration. Cancellations and refunds will not be accepted beginning on or after Tuesday, May 13, 2025.
Note: Cancelled registrations will not receive access to any Annual Meeting virtual content. Once processed, refunds may take up to four weeks to appear on your statement.
In-Person to Virtual Registration Switch
To switch from in-person to virtual attendance, requests must be submitted in writing to ASGCT@maritz.com by 11:59 PM CT on April 25, 2025, to receive a full refund of the fee difference. Requests made after this date will not be considered. In-person registrants also have full virtual access.
Virtual to In-Person Switch
Attendees may upgrade from Virtual to In-Person attendance via their online registration dashboard. The prevailing rate at the time of the change will determine the remaining balance to be paid.
Virtual Attendance Access
Each registration is for a single user only. You are not allowed to share your login or give anyone else access to your account. ASGCT does not allow multiple users to have the same login. ASGCT may immediately cancel or suspend your access to our event if you are found to have shared your login or if you give anyone else access to your account.
Transfer of Registration
You may transfer your registration to someone else within your organization. The registration cost will be adjusted accordingly if the transfer recipient has a different membership status (e.g., member vs. non-member). If a refund is due, it will be processed back to the original form of payment. The request must come from the original registrant and be made via email to ASGCT@maritz.com and include the following information:
- Name
- Job Title
- Email
- Phone
- Any physical accomodations requested